For Bespoke Cake's Delivery
Q. Where can you deliver bespoke cakes?
A. We base in Wimbledon London. To assure the cake quality, we deliver cakes to Greater London as well as areas en route to Oxford, Reading, Winchester, Brighton and Maidstone which travelling distance is within approximately a 90-minute drive. We will advise our availability of delivery upon your enquiry.
Q. How do you charge delivery fee of bespoke cakes?
A. Delivery cost will be quoted according to the travelling distance.
Q. When should I confirm the delivery details?
A. Upon booking, we need to know the delivery venue with postcode so as to allow us to estimate the possibility of delivery. We understand your event rundown may have changes from time to time, we will confirm all details with you a week before delivery to ensure your cake will be ready for you and your guests.
Q. Can I pick up the cake myself?
A. No. To ensure the cake keeps in its best condition, we will deliver the cake to your venue in person. No self pick-up is available.
Q. What should I prepare for the cake?
A. We advise you to prepare the cake table, cake stand and cutlery before the delivery date. Upon delivery, we will set up the cake on the cake table.
Q. Do I need to sign upon delivery of bespoke cake?
A. Yes, all cakes need to be signed and acknowledged upon delivery.
For Cake Taste Box's Delivery
Q. Where can you deliver the cake taste box?
A. While we deliver to most locations nationwide, the following postcode areas we are unable to currently offer postal delivery to:
AB: 31-35, 41-54 (ABERDEEN), AB: 36-38 & 55-56 (NORTHERN HIGHLANDS) FK: 17-21 (ARGYLL) GY: 9 (GUERNSEY). HS: 1-9 (NORTHERN HIGHLANDS) IM : ALL (ISLE OF MAN), IV : ALL (INVERNESS) KA: 27 (ARRAN) KA : 28( ARGYLL) KW : 0-14 (NORTHERN HIGHLANDS) KW :15-17 (ORKNEY SHETLAND) PA : 20-78 (ARGYLL). PH : 15-18 (DUNDEE). PH : 19-29 & 32-33 & 45-48 (NORTHERN HIGHLANDS). PH : 30-31 & 34-44 & 49-99 (ARGYLL). TR : 21-25 (ISLES OF SCILLY). ZE : ALL (ORKNEY SHETLAND), PO: 30-41 (ISLE OF WIGHT), BT: All postcodes (NORTHERN IRELAND).
Q. How do you charge shipping fee for cake taste box?
A. All cake taste boxes are free shipping.
Q. When is the cake taste box available?
A. Cake taste box will be available during non-peak season and will be dispatched once per month. Please check on our updates.
Q. When is the deadline to order a cake taste box ?
A. Order will be cut-off 3 days before each post date.
Q. Can I pick up the cake taste box myself?
A. No. All cake taste box will be shipped to your doorstep with hassle free.
Q. When can I receive the cake taste box ?
A. Cake taste box will be posted by Royal Mail Tracked 24 service and Royal Mail aims to deliver in next working day of postage.
Q. Am I able to track the delivery?
A. Yes. Once the order is dispatched, you will receive an email from us and also from Royal Mail. You can keep track the delivery status via Royal Mail.
Q. Do I need to sign upon delivery of cake taste box?
A. Signature on delivery is not required. No refund will be made if the item is refused by the recipient.
Q. Do you deliver to PO Box?
A. We do not deliver to P.O. boxes.
Q. What should I do if my order is found missing or damaged?
A. If any part of your order is found missing or damaged, please contact us and we will aim to resolve the situation as quickly as possible. You may be asked to provide a photo of the damaged items for us to process a refund. Upon receipt of your delivery, please make all enquiries within 24 hours, after that we may be unable to process a refund.
Please visit our T&C for details
Q. Where can you deliver bespoke cakes?
A. We base in Wimbledon London. To assure the cake quality, we deliver cakes to Greater London as well as areas en route to Oxford, Reading, Winchester, Brighton and Maidstone which travelling distance is within approximately a 90-minute drive. We will advise our availability of delivery upon your enquiry.
Q. How do you charge delivery fee of bespoke cakes?
A. Delivery cost will be quoted according to the travelling distance.
Q. When should I confirm the delivery details?
A. Upon booking, we need to know the delivery venue with postcode so as to allow us to estimate the possibility of delivery. We understand your event rundown may have changes from time to time, we will confirm all details with you a week before delivery to ensure your cake will be ready for you and your guests.
Q. Can I pick up the cake myself?
A. No. To ensure the cake keeps in its best condition, we will deliver the cake to your venue in person. No self pick-up is available.
Q. What should I prepare for the cake?
A. We advise you to prepare the cake table, cake stand and cutlery before the delivery date. Upon delivery, we will set up the cake on the cake table.
Q. Do I need to sign upon delivery of bespoke cake?
A. Yes, all cakes need to be signed and acknowledged upon delivery.
For Cake Taste Box's Delivery
Q. Where can you deliver the cake taste box?
A. While we deliver to most locations nationwide, the following postcode areas we are unable to currently offer postal delivery to:
AB: 31-35, 41-54 (ABERDEEN), AB: 36-38 & 55-56 (NORTHERN HIGHLANDS) FK: 17-21 (ARGYLL) GY: 9 (GUERNSEY). HS: 1-9 (NORTHERN HIGHLANDS) IM : ALL (ISLE OF MAN), IV : ALL (INVERNESS) KA: 27 (ARRAN) KA : 28( ARGYLL) KW : 0-14 (NORTHERN HIGHLANDS) KW :15-17 (ORKNEY SHETLAND) PA : 20-78 (ARGYLL). PH : 15-18 (DUNDEE). PH : 19-29 & 32-33 & 45-48 (NORTHERN HIGHLANDS). PH : 30-31 & 34-44 & 49-99 (ARGYLL). TR : 21-25 (ISLES OF SCILLY). ZE : ALL (ORKNEY SHETLAND), PO: 30-41 (ISLE OF WIGHT), BT: All postcodes (NORTHERN IRELAND).
Q. How do you charge shipping fee for cake taste box?
A. All cake taste boxes are free shipping.
Q. When is the cake taste box available?
A. Cake taste box will be available during non-peak season and will be dispatched once per month. Please check on our updates.
Q. When is the deadline to order a cake taste box ?
A. Order will be cut-off 3 days before each post date.
Q. Can I pick up the cake taste box myself?
A. No. All cake taste box will be shipped to your doorstep with hassle free.
Q. When can I receive the cake taste box ?
A. Cake taste box will be posted by Royal Mail Tracked 24 service and Royal Mail aims to deliver in next working day of postage.
Q. Am I able to track the delivery?
A. Yes. Once the order is dispatched, you will receive an email from us and also from Royal Mail. You can keep track the delivery status via Royal Mail.
Q. Do I need to sign upon delivery of cake taste box?
A. Signature on delivery is not required. No refund will be made if the item is refused by the recipient.
Q. Do you deliver to PO Box?
A. We do not deliver to P.O. boxes.
Q. What should I do if my order is found missing or damaged?
A. If any part of your order is found missing or damaged, please contact us and we will aim to resolve the situation as quickly as possible. You may be asked to provide a photo of the damaged items for us to process a refund. Upon receipt of your delivery, please make all enquiries within 24 hours, after that we may be unable to process a refund.
Please visit our T&C for details